Registered healthcare organisations are not required to report breaches to the OAIC. Where data breaches affect multiple entities, the OAIC may receive multiple notifications relating to the same data breach. Chart 2 — Number of breaches reported under the NDB scheme — All sectors. For the bands 1,000,001 to 10,000,000 and 10,000,001 or more, these figures reflect the number of individuals worldwide whose personal information was compromised in these data breaches, not only individuals in Australia, as estimated by the notifying entities. Sensitive information, other than health information, as defined in, Compromised or stolen credentials (method unknown), Brute-force attack (compromised credentials). From January to June 2020, health service providers reported 115 data breaches, or 22% of the total. Attacks included cyber incidents such as phishing and malware, data breaches caused by social engineering or impersonation, theft of paperwork or storage devices, and actions taken by a rogue employee or insider threat. 27 August 2019. there is unauthorised access to or unauthorised disclosure of personal information (or the information is lost in circumstances where unauthorised access to, or unauthorised disclosure of, the information is likely to occur), a reasonable person would conclude it is likely to result in serious harm to any of the individuals whose personal information was involved in the data breach, and. They should also consider network segmentation, additional access controls and encryption to reduce the risk of personal or commercial information being exposed by a ransomware attack. Exploiting a software or security weakness to gain access to a system or network, other than by way of phishing, brute-force attack or malware. Entities reporting a data breach are required to provide practical guidance to affected individuals. Now, given growing evidence that data exfiltration tends to occur when certain ransomware variants are deployed, entities may have grounds to suspect that a ransomware attack constituted an eligible data breach at the time they become aware of the attack. Loss of a physical asset containing personal information, for example, leaving a folder or a laptop on a bus. Chart 4 is a column chart showing the number of notifications of each kind of personal information involved in breaches. Note: Where bands are not shown (for example, 100,001 to 250,000), there were nil reports in the period. A type of malicious software designed to block access to data or a computer system until a sum of money is paid or other conditions are met. Chart 6 is a line graph comparing cyber attacks against malicious or criminal attacks (including cyber) over the first half and second half of 2019. training staff in identifying and responding to phishing emails, implementing multi-factor authentication on email accounts, resetting credentials on the compromised email accounts and/or the wider network. Chart 7 is a doughnut chart showing the percentage of notifications of of each kind of malicious or criminal attack. A business or technology process error not caused by direct human error. The Office of the Australian Information Commissioner (OAIC) publishes periodic statistical information about notifications received under the Notifiable Data Breaches (NDB) schemeto assist entities and the public to understand the operation of the scheme. Ransomware is a strain of malicious software which encrypts the data stored on the affected system, rendering the data either unusable or inaccessible. This chart breaks down the breaches identified as ‘system fault’ breaches by the top five industry sectors in the reporting period. Credentials are compromised or stolen by methods unknown. The Office of the Australian Information Commissioner (OAIC) has released its Notifiable Data Breaches (NDB) Report for January to June 2020. Ransomware attackers can also gain access to a system through unsecured public-facing servers or a remote port. Disposing of personal information in a manner that could lead to its unauthorised disclosure, for example, using a public rubbish bin to dispose of customer records instead of a secure document disposal bin. Contact information remains the most common type of personal information involved in a data breach. An attack in which the target is contacted by email or text message by someone posing as a legitimate institution to lure individuals into providing personal information, sensitive information or passwords. The specific recommendations will depend on the entity’s functions and activities, the circumstances of the breach, and the kind of information that was involved. There was considerable variation across industries in the time taken to notify the OAIC of an eligible data breach, with 87% of notifications from the health sector and 82% of notifications from the education sector made within 30 days. Disclosing personal information verbally without authorisation, for example, calling it out in a waiting room. Commissioner Angelene Falk said, 'this trend has significant implications for how organisations respond to suspected data breaches … Key statistics — 245 notifications: 34% human error, 62% malicious or criminal attacks and 4% system faults. State or territory public hospitals and health services are generally not covered — they are bound by state and territory privacy laws, as applicable. Initially, the OAIC published statistical reports every quarter to help identify any trends and improve awareness and understanding of data breach risks and prevention. If an entity is aware that there are reasonable grounds to believe that there has been an eligible data breach, they must notify affected individuals and the OAIC as soon as practicable. Disposing of personal information in a manner that could lead to its unauthorised disclosure, for example, using a public rubbish bin to dispose of customer records instead of a secure document disposal bin. OAIC Data breach report: insights and tips. Public sector education providers are bound by State and Territory privacy laws, as applicable. Sensitive information, other than health information, as defined in, Compromised or stolen credentials (method unknown), Brute-force attack (compromised credentials), Compromised or stolen credentials (unknown), Brute-force atttack (compromised credentials), Unauthorised disclosure (unintended release), 537 breaches were notified under the scheme, up from 460 in the previous six months, Malicious or criminal attacks (including cyber incidents) remain the leading cause of data breaches, accounting for 64 per cent of all notifications, Data breaches resulting from human error account for 32 percent of all breaches, down from 34 per cent in the last reporting period, The health sector is again the highest reporting sector, notifying 22 per cent of all breaches, Human error caused 43 per cent of data breaches in the health sector, compared to an average of 32 per cent across all notifications, Finance is the second highest reporting sector, notifying 14 per cent of all breaches, Most data breaches affected less than 100 individuals, in line with previous reporting periods. Notifications from the finance sector indicated that 52 per cent of data breaches resulted from malicious or criminal attacks (40 notifications), and 40 per cent from human error (30 notifications). Almost a third of data breaches notified between July and December 2019 involved identity information. Where bands are not shown (for example, 100,001 to 250,000), there were nil reports in the period. Chart 5 is a doughnut chart showing the source of data breaches, displayed from most to least notifications. An unintended action by an individual directly resulting in a data breach, for example inadvertent disclosure caused by sending a document containing personal information to the incorrect recipient. Chart 13 is a panel chart showing the type of cyber incident by top five industry sectors, displayed from most to least total notifications. Automated software is used to generate a large number of consecutive guesses as to the value of the desired data, for example passwords. Many cyber incidents in this reporting period appear to have exploited vulnerabilities involving a human factor, such as clicking on a phishing email or disclosing passwords. Attacks included cyber incidents such as phishing and malware, data breaches caused by social engineering or impersonation, theft of paperwork or storage devices, and actions taken by a rogue employee or insider threat. Under the Notifiable Data Breach (NDB) scheme an organisation or agency must notify affected individuals and the OAIC about an eligible data breach. Chart 10 is a clustered column chart showing the number of notifications of each type of system fault, displayed from most to least notifications. The majority of data breaches (84%) notified under the NDB scheme from January to June 2020 involved ‘contact information’, such as an individual’s home address, phone number or email address. The NDB scheme applies to all agencies and … There was a 3% decrease in the number of data breaches reported to the Office of the Australian Information Commissioner (OAIC) between January and June 2020, compared to the period from July to December 2019. Entities are expected to be aware of their obligations under the NDB scheme and under APP 11. OAIC started publishing its quarterly data breach summary in early 2018, providing insight into the number and nature of cyber incidents reported throughout the preceding three months. ‘Unknown’ includes notifications by entities whose investigations were ongoing at the time of this report. OAIC said that the month of May saw the most data breach notifications than “in any calendar month since the scheme began in February 2018”, with 124 notifications received. (Under the PCEHR Act 2012, this is termed a ‘notifiable’ data breach.) The Office of the Australian Information Commissioner (OAIC) this week released its quarterly report on the mandatory notifiable data breach … In many of these incidents the malicious actor gained access to personal information stored in email accounts. The Office of the Australian Information Commissioner (OAIC) publishes periodic statistical information about notifications received under the Notifiable Data Breaches (NDB) scheme to assist entities and the public to understand the operation of the scheme. Chart 1 is a line graph showing the number of notifications by month, from March 2018 to December 2019. [4] This sector includes employment, training and recruitment agencies, childcare centres, vets and community services. The number of notifications fluctuated monthly, from 63 notifications in January to 124 notifications in May, the most reported in any calendar month since the scheme began in February 2018. 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